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Case Study

HMP Ranby: Conflict Resolution Service – Building Peaceful Prisons

The Conflict Resolution model developed by Resolve Consultants Ltd included both training for staff and prisoner mediators, along with the introduction of ConflictHub software for capturing, reporting and measuring practice.

HMP Ramby

The introduction of Conflict Resolution to HMP Ranby was pioneered at the request of Governor Nigel Hurst and Head of Safer Custody Robin Tanguy.

The Conflict Resolution model developed by Resolve Consultants Ltd included both training for staff and prisoner mediators, along with the introduction of ConflictHub software for capturing, reporting and measuring practice. It was implemented between 2017 and 2019.

During the eight month period May to December 2019:-

History: 2020 – 2021

A mammoth 432 individual agreements were reached by the Ranby Conflict Resolution Team.
This resulted in cost reductions in the prevention of further incidents and escalations at a cost of £11,200 per incident. (Economic & Social Crime Report 2018)

85 assaults equal an estimated saving of £705,600.00
(This figure excludes any cost savings associated with hospitalisation, additional restrain or segregation.)

Up-date: NOVEMBER 2020.

Since the time of this report a further 47 case have been logged using the ConflictHub including resolution being carried during the COVID-19 pandemic. With a total of 109 cases this represents a saving of £1,220,800.000 during the continued use of the conflict resolution programme in HMP Ranby.

During 2021 COVID made the delivery of Conflict Resolution to difficult to deliver a service.

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